Virginia DCJS Security Officer Practice Exam

The correct approach to conflict management incorporates identifying the conflict, understanding different perspectives, proposing solutions, and agreeing on actions to resolve the conflict. This method emphasizes the importance of a structured resolution process.

Initially identifying the conflict is essential as it lays the groundwork for understanding the underlying issues. Once the conflict is identified, it's crucial to understand the perspectives of all parties involved. This step fosters empathy and allows for a comprehensive view of the situation, which can lead to better solutions.

After understanding the perspectives, proposing solutions becomes vital. In this stage, various options can be discussed, and stakeholders can collaborate to find a mutually agreeable resolution. Finally, agreeing on actions solidifies the commitment of all parties to implement the chosen solution, ensuring that the conflict is resolved effectively and constructively.

Other options fail to present this effective and collaborative approach to conflict management. For instance, suggesting to ignore actions or imposing solutions does not facilitate effective resolution or engagement among the parties involved.